How to move to the next level in Mahjong Sanctuary?

Hey there, @freezePOR1Di.

Let's see if we can track this down. Have you started work on the Arctic Biome yet to get the Reindeer, Snowy Owl or Seal? You can swap to it via the button in the lower-left corner of the Sanctuary screen.

Arrenai 🐱

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Hey there, @freezePOR1Di. I'm just checking in. Are you still having difficulty getting to the next level in Mahjong Sanctuary?

Arrenai 🐱

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Yes it will not move me to the next Level What is going on

Hey there, @nevadabev.

It's possible you may have already hit max level. Just in case, what level is the last one you have completed?

Arrenai 🐱

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I am not sure but I have finished 450 at least 4 times and I tried going to the next level and it told me I had to finish the first level and I have

I just won Mahjong Sanctuary for the 5th time and it is still on 450 games and will not let me advance to the next level. This is the 4th time I have contacted you about this and I would really appreciate you doing something instead of just taking my money for the next year which you already have.

Hey there, @nevadabev. I apologize for the wait there as I was out of office.

It sounds like you finished the first biome. Congratulations! You're in luck because there's another to play from there.

In the lower left corner of the biome screen, there will be a button with a map on it. It's to the left of the Daily Board button. If you click that, you can move from the Savanna Biome to the Arctic Biome with more levels and animals to collect. 🙂

Arrenai 🐱

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It will not let me I just tried it this morning and it said I had to finish the last one and I have done that at least 5 times so the problem is on your end. I want you to get it fixed because I do like this game and I try to play it daily.

Hey there, @nevadabev.

Have you completed your To Do list in the Savanna Biome?

Arrenai 🐱

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Is that the last one Savanna Biome because I have completed 450 and actually won it at least 5 times and it will not let me go to the next one