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ladydane66's avatar
ladydane66
Newcomer
16 hours ago

MEMBERSHIP

I PAID FOR 12 MONTHS AND I DONT WANT TO RENEW, CAN I CANCEL AND FINISH OUT MY YEAR?

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hi ladydane66​

    Yes, you can cancel your membership by following these steps: 

    1. Go to www.pogo.com/cancel.
    2. Log in. You may need to re-enter your password for security reasons during the cancellation process. 
    3. Select Continue Cancellation.
    4. You’ll be asked to fill out an optional survey.
      1. To complete the survey, select your reason for canceling, then click Submit and Cancel Subscription to cancel your subscription.
      2. To skip the survey, click Cancel Subscription.

    After you cancel your subscription, you can play until your subscription period ends. runs out. You’ll get an email confirming your subscription has been canceled.

    - EA_Lanna

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