4 years ago
scrabble bundle
I bought a MnM Generic Bundle with 3 Scrabble badges, for 48 gems. The sale went through without any problems.
However, I cannot play the game because currently I'm not in USA/CDN and the game doesn't show up in my game list.
The transaction should never have gone through.
Went to Helpdesk (employee Advisor) but they have no option (= refused) to give me a refund.
Currently I'm at rank 32. I also got several Scrabble MnM badges.
How do I get a gem REFUND ??
CM edit: removed Advisor name to protect privacy.