Poppit HD
I have tried several times to activate a challenge and it keeps telling me I already have one activated.. I have gone thru all my challenges and there is not one that is, I even tried playing the game to see if one would come up that I missed and nothing, its been going on now for awhile... could you please help me and tell me what to do to fix this issue... Thanks for your help...
Hello! This is a common occurrence during the Marathon Events. We must complete each badge before you can active another one. Additionally, you can click the B button on the right-hand side to see what other badge you may have activated for this particular game.
You can also try logging out of Pogo - Clearing Your Browsers Cache and Cookies and logging back in to see if this helps resolve the issue? Occasionally, there may be a delay, but this typically resolves the problem.
Lastly at times there is confusion between Poppit Party! & Poppit! HD, make sure you are selecting the correct Poppit game.
Hope this helps & Please feel free to reach out again and let us know how it goes!
Thank you to all, going to try them all and see which one will work....😉
just to let you know none of these worked.... and it is Poppit HD not Poppit Party...
Community ManagerHey there her04vette were you able to give the advice from abbycattx a try and see if that helped?
If not can you please let us know so we can continue to look into this for you.
yes I did do everything on the list and it's still not working.... can you please fix it for me.... Thank you...
Would you mind trying one other step? In the illustration below we can find Active, Not-Active and Completed Badges. By using the option bar, you can also limit the search to a particular game.
Also, could you please clarify which Poppit HD badge you are attempting to activate? Is this a Weekly Badge, Event or Mix n Match badge and what are the details of the badge that need to be completed?
