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her04vette's avatar
her04vette
Seasoned Newcomer
3 months ago

Badge for Poppit HD

Poppit HD

I have tried several times to activate a challenge and it keeps telling me I already have one activated.. I have gone thru all my challenges and there is not one that is, I even tried playing the game to see if one would come up that I missed and nothing, its been going on now for awhile... could you please help me and tell me what to do to fix this issue... Thanks for your help...

6 Replies

  • Hello! This is a common occurrence during the Marathon Events. We must complete each badge before you can active another one. Additionally, you can click the B button on the right-hand side to see what other badge you may have activated for this particular game.

    You can also try logging out of Pogo -  Clearing Your Browsers Cache and Cookies and logging back in to see if this helps resolve the issue? Occasionally, there may be a delay, but this typically resolves the problem.

    Lastly at times there is confusion between Poppit Party! & Poppit! HD, make sure you are selecting the correct Poppit game.

    Hope this helps & Please feel free to reach out again and let us know how it goes!

  • her04vette's avatar
    her04vette
    Seasoned Newcomer
    3 months ago

    Thank you to all, going to try them all and see which one will work....😉

  • her04vette's avatar
    her04vette
    Seasoned Newcomer
    3 months ago

    just to let you know none of these worked.... and it is Poppit HD  not Poppit Party...

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey there her04vette were you able to give the advice from abbycattx a try and see if that helped?

    If not can you please let us know so we can continue to look into this for you.

  • her04vette's avatar
    her04vette
    Seasoned Newcomer
    3 months ago

    yes I did do everything on the list and it's still not working.... can you please fix it for me.... Thank you...

  • her04vette 

    Would you mind trying one other step?  In the illustration below we can find Active, Not-Active and Completed Badges. By using the option bar, you can also limit the search to a particular game.

    Also, could you please clarify which Poppit HD badge you are attempting to activate? Is this a Weekly Badge, Event or Mix n Match badge and what are the details of the badge that need to be completed?

     

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