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  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey W4yneHardmanVF​,

    Since you mentioned this is happening across all games, it sounds like the browser itself may be having trouble loading the games. Could you try the steps below and let us know how it goes?

    • Clear your browser's cache and cookies, then restart the browser and sign back into Pogo.  
    • Try loading a game in a different supported browser (Chrome, Edge, Firefox, or Safari) to see if the behavior is the same.
    • Temporarily disable any browser extensions you may be using such as ad blockers, privacy tools, or pop-up/content blockers, as these can sometimes prevent things from loading correctly.

    If you run into any trouble with those steps, please take a look at this page for more detailed information on how to go through these to try and get this situation cleared up, thanks!

     

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