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beatlelvr140zM's avatar
beatlelvr140zM
New Novice
2 years ago
Solved

Boggle Bash not loading

I am unable to play Boggle Bash 2. I've never had a problem in the past... can you help?

I have attached a screenshot.  I can not get past 23% download.

  • Hey @beatlelvr140zM 

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  

    If you continue to run into issues Please Let us Know: 

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Cheers!   

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @beatlelvr140zM 

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  

    If you continue to run into issues Please Let us Know: 

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Cheers!   

  • beatlelvr140zM's avatar
    beatlelvr140zM
    New Novice
    2 years ago

    I uninstalled and re-installed pogo, updated Java (not sure that was necessary) and deleted cache. It's working now!

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