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littlesxy2005's avatar
littlesxy2005
Seasoned Rookie
2 months ago

canasta is the main issue.

I was on a table and I am not sure if anyone else has this issue but it is very slow discarding cards. you press the card or cards you want to discard so you are on the board and it takes so long to discard the cards. I bet it takes about 2/3 min to lay down your cards and finely the person I was playing with left cause It was taking me along time to lay down and that makes me feel so bad.  

2 Replies

  • littlesxy2005 

    Hello! That does sound frustrating! Slow responsiveness can take the fun out of things, especially when you're trying to stay in the flow of a game.  There are several potential reasons why a device might respond slowly in situations like this, the main one is memory.

    Here are additional troubleshooting steps to address this issue:

    • Clear Browser Cache and Cookies: Temporary files or corrupted cookies might be causing issues. Clearing them often helps resolve many issues. 
    • Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the cache on the router. A slow or unstable internet connection can cause games to freeze or slow to load.
    • High Usage: Close any unnecessary webpages or applications that may be running in the background consuming resources. If possible while on a gaming site, have only the gaming sites webpage open.
    • Updates: Ensure you have the latest update and patches for your system. Our computers have several programs running all at once, on occasion if one is trying to update behind the scenes this could cause a lag in performance. Check for Browser Updates.
    • Update Your Graphics Driver: Troubleshooting graphics on PC An outdated or faulty graphics driver can cause various issues. Try updating your graphics driver to see if this helps resolve the problem. 
    • Try a Different Browser:  If the problem persists, try using a different browser to see if the issue is browser specific.

    Additional Troubleshooting Steps > Pogo Troubleshooting Guide

    Please feel free to reach again and let us know how it goes! 

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