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Player_t3ho6blr's avatar
Player_t3ho6blr
Seasoned Newcomer
8 months ago
Solved

Merge Academy not regenerating energy again!

Came onto the Pogo site this morning and had 0 energy to use in Merge Academy  again. I actually watch the timer click past the end of 2 minutes and no energy was added then as well. This has happened before not more than a week ago, it was  resolved, and now as of today May 9th 2025, at 9:25am, it is at it again. Please fix it soon, it's  my go to game.

Thanks!

  • EA_Lanna's avatar
    EA_Lanna
    7 months ago

    Hi Folks, 

    Delighted to share the latest update. The issue should now be resolved, and you should earn energy as expected in Merge Academy. 😄 We'll wrap up this thread as a result.

    Thanks for your patience and support while we worked on solving this! 🤗

    - EA_Lanna

7 Replies

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  • luv2compete2's avatar
    luv2compete2
    Rising Novice
    8 months ago

    Energy generator only works for me if I keep the game open. No energy if I leave game and come back. Frustrated! Also wish I could get rid of extra generators I now have 3 family gnome house generators and two are taking up unnecessary space!

  • Planit69's avatar
    Planit69
    Rising Newcomer
    8 months ago

    Had this a couple days ago and now today, I entered game & had 100 energy since I hadn't played since yesterday - then I exited out of game for something on my computer and went right back in (literally less than 2 mins time) and had 0 when I returned 😐

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    8 months ago

    *Marked as Solution to pin post to top purely for visibility purposes.

    Hi Folks,

    Thanks for popping in and flagging this as an issue. We've passed this issue on for investigation and can confirm it's being looked into. The team is on the case and investigating the issue. You can catch the latest from Pogo_Sconnie here: Service Update - Merge Academy - Energy Issue. 

    We really appreciate your patience as we work through this! ❤️

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hi Folks, 

    Delighted to share the latest update. The issue should now be resolved, and you should earn energy as expected in Merge Academy. 😄 We'll wrap up this thread as a result.

    Thanks for your patience and support while we worked on solving this! 🤗

    - EA_Lanna

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