Forum Discussion

happyxkiiBfE's avatar
happyxkiiBfE
3 years ago
Solved

Cancel Pogo membership

i want to cancel my pogo account iv only had 4 a few weeks

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    HI @happyxkiiBfE You can manually end your Club Pogo subscription by signing into your account, then select your avatar in the top right > Select my Account.

    Under the Billing and Subscription section you can select to change your Club Pogo plan. 

    If you run into any issues you can also reach out to our support below for further assistance. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

    Thanks!

5 Replies

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  • GalaxiesFarAway's avatar
    GalaxiesFarAway
    Hero (Retired)
    3 years ago
    @happyxkiiBfE You can cancel your membership anytime you would like. Unfortunately, you will not get a refund for the time your don't use. Your membership will stay active until it's end date...
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    HI @happyxkiiBfE You can manually end your Club Pogo subscription by signing into your account, then select your avatar in the top right > Select my Account.

    Under the Billing and Subscription section you can select to change your Club Pogo plan. 

    If you run into any issues you can also reach out to our support below for further assistance. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

    Thanks!

  • Teana1963's avatar
    Teana1963
    Newcomer
    2 months ago

    I want to cancel my subscription and my money back in my account for $30.30 it want let me play for my badges  

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there Teana1963​ 

    As was mentioned earlier in the thread. If you wish to cancel your subscription you can do so by following the instructions in this link

    If you wish to request a refund you will need to contact EA Help directly by using the link here: EA Help website 

    As this thread has been inactive for quite some time I will be closing it off to prevent further necro posting.

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