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tammy5368XR's avatar
tammy5368XR
New Traveler
21 days ago

Matching Moments $ not resetting

I on level 1757 in matching moments and my money is not resetting properly. A few months ago it was resetting to around 50,000 each time I played the game. Then it came down to resetting to around 5,000, which gave you a chance to win the level if you didn't have any power-ups and needed to buy more lives. Now it's only resetting to 2,781 each time, which unless you have alot of power ups is not going to get you through this level.   What is the $ supposed to reset too? and why isn't it???? I'm very frustrated with this game!!!!

tammy5368, firefox

6 Replies

  • Hellooooooooo..... I posted this 6 days ago and still have gotten no response!!!! And the game is still messed up!! How in the world can I actually get someone to read this and help me!!!! 

  • I posted over a week ago about a problem that I'm having with Matching Moments and no one has responded!!!! How are you supposed to play games and complete challenges if no one will help with the problem.   

    So here it is AGAIN....... For the last few months the money in Matching Moments hasn't been recharging correctly. At first it was at $50,000, then it would come back to $40,000, then it was $5,000, then $4,700 (approx.), now it's at $2,081. This amount is not working at all to win levels. I'm on level 1757, which is a hard level, and you can only extend your game once for the $900. Then you're back to just singles, because there's not enough money. At least at the $5000, you could make it through the level after a few tries. I lost out on the Surprise Event, plus others.  

    Is anybody else having this problem?

    What does your game recharge too?

    I'm very frustrated and after 20 yrs of playing and being majorly addicted to this POGO, I'm considering quitting!!!!!

    tammy5368

  • tammy5368XR​ 

    Hello! I sincerely apologize for the delay in anyone responding to your posts and I am sorry you had to wait! After 20 years on Pogo, you are clearly a dedicated player and a valued member of our community, something to be incredibly proud of 🙂🎉

    I play Matching Moments myself and am currently on level 702, so first I want to share what I see in my game to help clarify things! From what I can see, coins, stars and power-ups are earned and accumulated through:

    • Completing Levels
    • Daily Free Collections 
    • Side Games and Events within the game
    • Pogi Constellation Events (optional gift of money or power-ups at times)

     

    I am not familiar with a specific coin recharging mechanism in Matching Moments from my experience at level 702. It is possible that something changes at higher levels that I simply haven't reached yet, which is why I want to point you toward a couple of great resources where players who are further along in the game may be able to shed more light on this!

    Pogo has a dedicated space for each game within the Pogo Forums community, we can find it by visiting Pogo Forums and searching for the game OR within each game on Pogo there's is a link that will send you straight to Pogo Forums for that particular game.

    This is where I would start, post your question here and see what other players have experienced at those higher levels > Games Forums Home | Matching Moments

     

    If after checking there you still feel something is not working as intended, the best next step would be to contact EA Help directly so they can investigate your specific account:

    How to Contact EA Support | EA Forums

    I trust that you will find your answer and everything gets resolved for you! Additionally, Congratulations on reaching Level 1757, especially within just 7 months of the game's release, that is very impressive.

    Take Care 🌷🐈‍⬛

  • elvirathegnomePx's avatar
    elvirathegnomePx
    New Novice
    9 days ago

    I've certainly been finding lately that the money hasn't been recharging anything like so regularly - but it's never given me anything like as much as it's been giving you! I've never had more than 2000 and something coins. More money would appear out of the blue every couple of days (I've never noted exactly how often) but recently I find I can go a week at a time without getting any more and most of the games need you to buy extra goes.

  • tammy5368XR's avatar
    tammy5368XR
    New Traveler
    9 days ago

    Thanks for replying!!! I checked the forum and there are a couple other people having the same problem and not getting answers as well. Unfortunately with the game "instructions" I haven't found anything about the money. It's the amount in the upper left corner near the lives counter. I'll keep looking, thanks for trying.

  • tammy5368XR's avatar
    tammy5368XR
    New Traveler
    6 days ago

    to anybody having a similar issue with Matching Moments: I just tried to get help from ea tech support and well.... a few more people will have to report this issue to them and then they will send a report on to the next leg of the process. 😠 so please report it to ea support as soon as possible!!!! 

    Thank you!!!

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