Forum Discussion

ruti223dK's avatar
ruti223dK
Rising Novice
2 months ago
Solved

Cannot access Crossword Cove

Unable to connect to Crossword Cove or read my mail.

  • Just tried again -- it's working. I'm able to access today's puzzle.

    Thank you for your advice. I'll keep it in mind for next time.

4 Replies

  •  ruti223dK​ 

    Hello! I double checked both Crossword Cove and Pogo email before replying to you and was able to access both.

    Would you mind trying a few troubleshooting steps to see if this helps correct the issue?

    Clear Your Browsers Cache and Cookies 

    Browser and System Updates

    In October 2025, both Windows and Apple are implementing significant updates for their users, keep an eye on this for all of your devices. 

    Give these steps a try and feel free to let us know how it goes!

  • ruti223dK's avatar
    ruti223dK
    Rising Novice
    2 months ago

    My system and browser are up to date. 

    I'm using DuckDuckgo -- don't know how to clear cache and cookies.

  • Just tried again -- it's working. I'm able to access today's puzzle.

    Thank you for your advice. I'll keep it in mind for next time.

  • abbycattx's avatar
    abbycattx
    Hero+
    2 months ago

    ruti223dK​ 

    That's great to hear and best of luck to you 🎉

    For other DuckDuckgo users who may read this and encounter an issue:

    Pro Tip: You can set DuckDuckGo to automatically clear data every time you close the app — just check the settings under Privacy.

    How to Clear Cache and Cookies in DuckDuckGo Browser

    On Desktop (Windows/Mac):

    • Open DuckDuckGo Browser
    • Click the three dots (⋮) in the top-right corner.
    • Select Settings.
    • Go to Privacy & Security.
    • Look for Clear Browsing Data or Clear Data.
    • Choose Cookies and Site Data and Cached Images and Files.
    • Click Clear Data.

     

    On Mobile (iOS/Android):
    Open the DuckDuckGo app.

    • Tap the fire icon 🔥 at the bottom center.
    • Select Clear All Tabs and Data.
    • This wipes everything: tabs, cache, cookies, and history.

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