Missing GEM balance
I purchased 2250 GEMS on 04/19/2025 and my account was fine. After using some GEMS I had a total of 2035 GEMS left. I returned to POGO, and the total GEMS are showing ZERO. I have chatted with -snip- at EA and they all stated this can be fixed. But it hasn't. I have purchase 2,250 GEMS 23 times so far this year @ $127.19 each. And I don't know why you waited until I made the purchase on 04/19/2025 to remove my balance of 2,035. I have made 3 smaller purchases on 04/23, 04/24, and 04/25 and used them successfully. Can anyone tell me something about my missing 2,035 GEMS. CM Edit: Removed advisor names ~RtasGems deducted from my account
on March 5, 2025, there were 270 gems deducted from my account. Transaction list shows 9 entries of 30 gems each for Premium Daily Wheels. I have NO idea what Premium Daily Wheel is. Why did this happen. Please replenish my account with 270 gems. I have been a POGO player for many years and have never had this happen before FrancesSolitaire home story
Am I the only one that has not been able to play solitaire home story in three months it either won’t load or get to where you go to play and it just starts all over again. I’ve talked to Pogo live chat, but they haven’t helped all they said is keep coming in here and posting about it so here I am again and haven’t been able to play the game since January And it doesn’t matter if I am on my computer or my iPad and I’ve deleted cookies cleared the cache doesn’t matter. It just keeps reloading.
Lucky Cat Bingo
Today, 3/28/25 around 8:30 pst, I was playing single line 4 card. I had won a previous game and just hit continue playing or next game (can't remember exact wording on button). It got me into a new 4 card game but I was unable to daub numbers. I tried clicking the side bar to view badges and then switch it back to the game. I had the first three numbers but was unable to daub them, I hit home and lost my tickets. Playing on a personal computer using Goggle Chrome.
Sweet Tooth Town
This game freezes on me everytime my game is going well. On this level, I have spent extra lives x 2, 2 muffin pan power ups and 2 mixer power ups and 1 ice cream scoop. My intent was to pass this level I've been stuck on for months while I had so manty power ups. Then I get down to where I will definitely win with the powerups I have left and the game freezes. I have no way to recover all the powerups I lost and coins spent and Im still stuck on this level which is impossible to pass without numerous extras. On this screen, I've tried clicking every single option on the screen including the milk, muffin pan, mixer, store, settings and the only one that works is to end the game. This is not the first time but I usually just let it go...this time I'm irritated because I've lost so many extras it took so long to accumulate.
