Forum Discussion

docqualizer's avatar
4 years ago
Solved

Cannot place dice on a card

When playing the game on Windows 11, current Chrome browser, I was having an issue placing a die on a card. I had already placed a two on a card. The pips on the dice were lower left and upper right. When I tried to place a die of two where the pips were in any other direction, it would not stay on the card. There was also no way to turn the die so the pips faced the same way as the die currently on the card. Any ideas on this?

I will try to get a picture of this soon.

  • Hi @docqualizer,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @docqualizer,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

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