Forum Discussion

5 years ago

Solved

Cannot place dice on a card

When playing the game on Windows 11, current Chrome browser, I was having an issue placing a die on a card. I had already placed a two on a card. The pips on the dice were lower left and upper right....

EA_Illium
5 years ago
Hi @docqualizer,



Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?



Restart your device and modem/router then try to load your game

Clear your Cache/Cookies (<-- link)

Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates

Check your device meets the Requirements (<-- click here) to play POGO games

If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.



Thanks!

EA_Illium

EA Staff (Retired)

5 years ago

Hi @docqualizer,

Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?

Restart your device and modem/router then try to load your game
Clear your Cache/Cookies (<-- link)
Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
Check your device meets the Requirements (<-- click here) to play POGO games

If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.

Thanks!