Forum Discussion

Rising Rookie

11 hours ago

Contacting EA Help

It appears that there is no way to actually contact support anymore. The BETA chat just captures information very rigidly and just redirects back to a web page with a suggestion (unhelpful) which sa...

technical issues

EA_mplsnow

Community Manager

8 hours ago

Hey angerZQlzwQf,

If the chatbot isn't bringing you to the right resources, please try using this web form instead. After filling in the information as prompted, depending on the issue selected, you'll be redirected to a page with relevant information and the option to chat with an advisor.

Let us know how it goes, thanks!

angerZQlzwQf
Rising Rookie
8 hours ago
Tried the form but it just takes you to the same page the chatbot does and has no option to contact an advisor.