Forum Discussion

Player_l3t6vdmp's avatar
8 months ago
Solved

Daily Sudoku - bonus daily

For the last 3 days at least, when I go through the daily extra challenge, I get to the last number to add an it appears to freeze. I cannot add the number to the last box. I have left the game, gone back to it and it shows less boxes completed, but when I fill them in the same issue happens, regardless of what number I've left with. 

Whether I try choosing the 4 from the bottom or typing it from my keypad, nothing happens. When I go back to it, after leaving the game and pressing Home, I'm presented with:

I complete it again and still unable to finish the game. I have tried it in both Chrome and Edge with no different response. 

I'm working on a PC with Windows 11,

I'm losing the extra points because of this. The regular daily games seem to be fine, it's just this game. 

  • Hello @Player_l3t6vdmp 

     

    Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to sign in manually
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, ensure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information

     

    • Screenname:
    • What Device are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks and have a Great Day!   

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hello @Player_l3t6vdmp 

     

    Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to sign in manually
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, ensure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information

     

    • Screenname:
    • What Device are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks and have a Great Day!   

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.3,749 PostsLatest Activity: 4 hours ago