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sookie007's avatar
sookie007
Rising Newcomer
4 days ago

Dice City Roller

This is the message that I am getting .Unable to be part of the challenge!! Suggestions!!

1 Reply

  • sookie007​ 

    Hello! I did a quick check on the game, and it is loading as normal. The error—“unable to connect to game server”—usually means your device can't establish a stable connection with the game. 

    Quick fix - log out of Pogo

    🎯 Clear Cache and Cookies: Pogo Troubleshooting Guide | EA Forums - 10424301

    🎯 Update browser: Pogo Troubleshooting Guide | EA Forums - 10424298

    🎯 Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the log on the router. A slow or unstable internet connection can cause games to freeze or not load properly.

    Check the quality of your Ethernet Cable (CAT cable) to ensure you are getting top speed from your provider. There should be a number on the cord, the best at this time is 6 and up.

     

    Give these steps a try and please feel free to post again and let us know how it goes 🙂 You will be a part of the challenge and win!! 

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