Didn't receive annual benefits
We didn't receive our annual benefits this year when Club Pogo renewed and it has been 7 days. How do we contact support instead of being in an endless loop of trying to search for the right topic to...
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EA_Rtas
Community Manager
Community Manager@LLG65 I completely understand the frustration, thank you for popping your renewal date here, can you also provide your Pogo username for me and I'll get it sent on to the team.
@BigT20047g Appreciate you dropping that info, I'll get that sent on and update when I can.
@BigT20047g Appreciate you dropping that info, I'll get that sent on and update when I can.
My user name in POGO is Dukey44
Thank you for trying to get this straightened out. 🙂
- EA_Rtas
Thanks for all the info folks! The team is actively investigating and working to get this resolved as soon as possible!
I also didnt recieve my renewal gems. My user name is cfoxilady .I My account was updated on Jan 9th 2025
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