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crush342's avatar
crush342
5 years ago
Solved

Double Deuce Poker HD

January 21, 2021 - Double Deuce Poker will not load.  Keeps telling me to try again, which I did several times, only to get the same message.
  • EA_Mako's avatar
    EA_Mako
    5 years ago

    Hey @crush342,

    I've merged the two threads you had created and moved them over to the Technical Help forums just to keep all the troubleshooting in one spot for you here.

    One thing that often helps in situations like this is clearing your browser cache. 

    I would start there, but if you're still having trouble getting these games to load after that point, please try the steps in the HTML5 troubleshooting thread.

    Let me know if that helps out!

crush342's avatar
crush342
5 years ago

January 21, 2021 - Crossword Cove will not load.  Keeps telling me to try again - which I did several times, only to get the same message.

I don't know what's happening with Pogo.  This is the third problem I have encountered in three days:  Poppit! Bingo; Double Deuce Poker, and now Crossword Cove.  I'm not a happy camper right now.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @crush342,

I've merged the two threads you had created and moved them over to the Technical Help forums just to keep all the troubleshooting in one spot for you here.

One thing that often helps in situations like this is clearing your browser cache. 

I would start there, but if you're still having trouble getting these games to load after that point, please try the steps in the HTML5 troubleshooting thread.

Let me know if that helps out!

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