Forum Discussion

nursetobe7163's avatar
11 months ago
Solved

Game Play issues for Club Pogo

My Club pogo ACCOUNT IS ACTING WEIRD, none of my badges are showing up and then I get an error. Is the server having issues? Please help

 Thanks for your time,

nursetobe7163 AKA Angela Gebhart

  • Hey @nursetobe7163 

     

    Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to sign in manually
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, ensure your device meets the Requirements (<-- click here) to play POGO games. 

     

    Thanks and have a Great Day!  

     

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    Hey @nursetobe7163 

     

    Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to sign in manually
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, ensure your device meets the Requirements (<-- click here) to play POGO games. 

     

    Thanks and have a Great Day!  

     

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