Forum Discussion

MW171_'s avatar
MW171_
2 years ago

Garden Blast Star Chests being deleted!!

i have earned 26 star chests on Garden Blast.  The first time I had 19 chests and I opened one chest and when it came back it said I had six chests. Then I tried to open the next six they disappeared...
EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
2 years ago
@clntwn1 Has this happened every time?
clntwn1's avatar
clntwn1
Rising Novice
2 years ago

@EA_Rtas, Yes, every time. When will it get fixed?

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @clntwn1 I will get this forwarded onto the team to investigate and I'll update you as soon as I know more information.

    In the meantime can you try using a different browser and let me know if you run into the same issue?

    As well can you tell me what browser you usually use to play Pogo.
    • clntwn1's avatar
      clntwn1
      Rising Novice
      2 years ago

      @EA_Rtas, I have tried Chrome, Firefox and Edge as well as a different laptop, but it does the same thing. It's a bug in the game for sure.

      Thanks!

      • clntwn1's avatar
        clntwn1
        Rising Novice
        2 years ago

        @EA_Rtas, In the Pogo Insider they said that the Garden Chest issue has been resolved, but they didn't say anything at all about the Star Chest issue. It seems they only listen to half the problem since 1/2 the people had issues with the Garden Chest and 1/2 had an issue with the Star Chest. They haven't fixed that one. 

        Can you please alert them to the fact that they have NOT fixed the entire issue since the Star Chest is still not working??

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