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Rfyates2888's avatar
Rfyates2888
New Novice
8 months ago

playing games

I haven't been able to play for a week. I cleaned cache, cookies, everything you say to do. I changed my password and still nothing. Fix this! And I want credit to my account.

6 Replies

  • Rfyates2888​ 

    Hello! I would first like to say thank you for being a Club Pogo member for 15 years 🎉your dedication and badge collection is very impressive, and I applaud you.

    When a browser-based game consistently stalls at 70% loading, it's usually a sign that something is blocking or failing during the final asset load or initialization phase. Here's a breakdown of what could be happening at that specific point:

    Specific Reasons It Might Stall at 70%

    • Ad blockers or extensions: These can interfere with game assets or scripts.
    • Firewall or antivirus blocking: Security software may block game scripts or ports.
    • Disabled JavaScript: Games won’t load properly if JavaScript is turned off.
    • Corrupted cache or cookies: Even after clearing, some residual data may linger.
    • Hardware acceleration conflicts: Turning this off in browser settings can help.

     

    Troubleshooting Guide for Pogo > Pogo Troubleshooting Guide | EA Forums - 10424297

    Additionally, here is a guide to contact EA Help > [POGO] How to Contact EA Support | EA Forums - 12464874

    Please give these troubleshooting steps a try and let us know how it goes! If you have any further concerns or issues, please feel free to post here again and we will try our best to assist you.

    Take Care & Best of Luck to you 🌷

  • I've tried another computer and 2 different laptops. Does the same thing....only load 70% on ALL games.

  • With so many people having trouble, it's obvious it's YOUR problem. FIX IT!  Mine has been out since Aug. 11th.  And credit everyone!

  • Another day, no pogo. Since Aug. 11th. Fix this!!!   It's YOUR program!!!!!!  I've done everything you say to do and NOTHING!!   I go to ask for "customer support" and of course the button DOESN'T WORK!!!    FIX YOUR PROBLEM!!!

  • Haven't been able to play ANY games since Aug. 11th, 2 weeks ago! Why hasn't this been fixed yet????  15 year member and this totally NOT acceptable. Refund my money if it can't be fixed. Many. many people are having problems.

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