Forum Discussion

doorprosalive's avatar
doorprosalive
Seasoned Novice
3 days ago
Solved

Sign In Issues

Hi all,

I have had troubles signing in to my Club Pogo game now for a couple of days in Microsoft Edge. When I try to sign in it goes through the paces but then takes me right back to the Sign in / Register page.

I can however sign in with Google but i don't like using Google so any help on getting me back into my Pogo account in Edge will be gratefully appreciated.

Regards, Doug.

edge
  • doorprosalive's avatar
    doorprosalive
    2 days ago

    Oops. I hit enter too soon.

    Anyway as mentioned above I had tried everything that you had said without success. I then realized what the problem was and I turned off my adguard adblocker and immediately got back into Pogo.

    Thanks again, Regards, Doug.

4 Replies

  • abbycattx's avatar
    abbycattx
    Hero
    3 days ago

    doorprosalive​ 

    Hello! Sorry to hear about your experience while attempting to log in to the Pogo website. Please ensure you are signing in to the site here >  Pogo Sign In

    Because Pogo relies heavily on our browsers it is imperative for us to keep our devices updated and Clear Browser Cache and Cookies often. From what it sounds like Edge may need some cleaning and/or updating - this is why Google is working (not as used), 

    Check for system updates: 

    • Go to Settings > Windows update
    • Edge will check for updates and install them if needed

     

    Clear Browser Cache and Cookies:

    Here are the steps to Clear Cache and Cookies for Microsoft Edge:  How to Manage and Clear Your Cache and Cookies | Edge Learning Center

    If you continue to have issues you can double check your Pogo account and contact EA Help, just log in using your Pogo information in the top right corner > EA Help: Official support

    I am confident that these steps will help! I am also an Edge user and Pogo player 🙂 Please feel free to reach out again for any further guidance.

     

  • doorprosalive's avatar
    doorprosalive
    Seasoned Novice
    2 days ago

    abbycattx Thank you for your assistance in this matter and to let you know that I had done everything mentioned in

  • doorprosalive's avatar
    doorprosalive
    Seasoned Novice
    2 days ago

    Oops. I hit enter too soon.

    Anyway as mentioned above I had tried everything that you had said without success. I then realized what the problem was and I turned off my adguard adblocker and immediately got back into Pogo.

    Thanks again, Regards, Doug.

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