Gin and Canasta issues.
My friend and I could not find each other in gin or canasta if we had a private table so I spoke to EA and they had me run the trouble shooter. I did have a couple of things turned off that need to b...
Forum Discussion
Well I thought I said some where that we did finally get her to find me in gin but she still doesn't find me in canasta.
Last night she couldn't find me in gin until she deleted temp files. And then she found me.
Are your games that seriously messed up that we can't have ANY other temporary files on our computer for it to work? Seems whacky to me. Thanks for your reply.
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @dcat14.
It's possible there were old Pogo data that was keeping the site from updating on her end. Clearing the cache can help pull down new data, so it is recommended to clear cache on occasion to clear out outdated info.
It's good to hear that she was able to find you, though. Thank you for the update.
Arrenai 🐱
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Clearing cache worked for gin but what about canasta? Still broken?
- EA_Arrenai
Hey there, @dcat14.
If you are still having issues seeing each other in Canasta, even after verifying that the game hasn't been started yet with Robots or otherwise, then let's see if the answers from the questions from my post #4 shine some light on things.
To reiterate, but in a Canasta fashion:
- Is your table set public or private?
- Is your table limited to skill levels?
- Is there a time limit / forfeit timer set?
- Are there any changes to your Game Settings, such as the number of Canastas required to meld out?
- Do you have your settings saved for reuse in future games?
Arrenai 🐱
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I dont see how any of those settings would cause her to not be able to find me.
It is private and she still doesn't see me on.
It auto starts when she joins in gin. Game set up settings didn't mattee..
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