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PiscesDi's avatar
PiscesDi
New Novice
12 hours ago

HELP STILL CANNOT CONTACT EA WITH ISSUES!

IT IS AWFUL SERVICE ON CONTACTING ANYONE WITH ANY ISSUES ON YOUR PROGRAM! I HAVE BEEN ON POGO SINCE 1999 AND YOUR SERVICE FOR HELP HAS DEMINISHED!!!  

5 Replies

  • PiscesDi​ 

    Hello! First, I want to sincerely thank you for being part of our Pogo community since 1999. That kind of dedication means a lot!

    Remember when Claire Heart and Ms. Netiquette use to speak with us, I miss that some days. 💕

    We can get help a few different ways:

    1. Here 🎉 in EA Forums for Pogo. There are community managers, helpful players and a lot of information.
    2. EA Help. You can find the steps here > [POGO] How to Contact EA Support | EA Forums - 12464874
    3. Pogo Forums. Here you will find Pogo Sconnie, Pogo Moderators and helpful players.

     

    Additionally, it's beneficial for all Pogo players to visit the Pogo Blog, which you can find under the Community section on our homepage. The Pogo Blog is filled with valuable information, including upcoming events, service announcements, contact links for assistance, and much more.

    Pogo Sconnie and the team just issued the Pogo Insider for October 2025 the other day > Pogo Insider 10/7

    If you would like to share your situation, I would be glad to assist you or guide you to the right resources.

  • abbycattx's avatar
    abbycattx
    Hero
    8 hours ago

    RavenBch1cS​ 

    Hello! Thanks for stopping by and sharing your comment. Would you mind detailing what you are needing help with?

  • OKbusymom's avatar
    OKbusymom
    Newcomer
    8 hours ago

    JUNGLE GIN has been down all day............please post updates.

     

  • abbycattx's avatar
    abbycattx
    Hero
    5 hours ago

    OKbusymom​ 

    Hello! I indeed will update any new information as it arrives.

    Unfortunately, there is a few things that need to be addressed for us all. 

    • Jungle Gin is not working for some players because they have not updated their system - which had graphics driver updates. This is 100% true because I fixed someone's device very near and dear to me who could not play Jungle Gin - Honest truth 😇
    • Pogo can improve on alerting us of changes before they happen. *In the recent October 8, 2025, survey they are asking our opinion on how to do this.
    • Players need to be willing to give their device information to speed up the process for them to address issues, when it happens.
    • Most players and people in general are not aware we're in the middle of the Fourth Industrial Revolution - it's a transformative moment in history for us all. This revolution is expected to last another 10-20 years (roughly 2035-2045), with the most significant changes still ahead of us.

     

    Thank you for your comment and please let me know if I can help any further. I love OK and Mazzios 🍕

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