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28abba464d1d5810's avatar
14 hours ago
Solved

Help!!!I Is there a way to contact a human at POGO????

HELP!!! I have two active accounts, I need to get rid of one but it wont let me in to cancel subscription. Is there a phone # so I can actually talk to a human?

  • Hi 28abba464d1d5810​

    Is there a phone # so I can actually talk to a human?

    Sorry to say there isn't. We do offer live chat and email support depending on what the case needs. 

     

    Is there a way to contact a human at POGO????

    Yes, you can send in a help request using the steps I shared in this guide: 

     

     it wont let me in to cancel subscription.

    Can you share a bit more? What happens when you follow these steps that won't let you cancel? Are you getting an error message at any of these stages?

    1. Go to www.pogo.com/cancel.
    2. Log in. You may need to re-enter your password for security reasons during the cancellation process. 
    3.  Select Continue Cancellation

     

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hi 28abba464d1d5810​

    Is there a phone # so I can actually talk to a human?

    Sorry to say there isn't. We do offer live chat and email support depending on what the case needs. 

     

    Is there a way to contact a human at POGO????

    Yes, you can send in a help request using the steps I shared in this guide: 

     

     it wont let me in to cancel subscription.

    Can you share a bit more? What happens when you follow these steps that won't let you cancel? Are you getting an error message at any of these stages?

    1. Go to www.pogo.com/cancel.
    2. Log in. You may need to re-enter your password for security reasons during the cancellation process. 
    3.  Select Continue Cancellation

     

    - EA_Lanna

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