Forum Discussion

Seasoned Novice

2 years ago

Solved

High Tech Broom

My High Tech broom keeps flashing, it wont merge with another high tech broom and I've tried merging it with other things that havent been open, is just wondering why it keep flashing. Am I missing s...

EA_Illium
2 years ago
Hello @EbanoLobo

Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try?

Try restarting your device and potential your internet equipment

Clear your Web browser Cookies/Cache

Check if your device has updates, as well as your web browser

Try using your browser Incognito Mode... This may require you to manually sign in

Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?

Screenname:

What Device are you using?

Which web browser do you play on?

Do you get an error message at all?

Thanks and have a Great Day!

EA_Illium

EA Staff (Retired)

2 years ago

Hello @EbanoLobo

Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try?

Try restarting your device and potential your internet equipment
Clear your Web browser Cookies/Cache
Check if your device has updates, as well as your web browser
Try using your browser Incognito Mode... This may require you to manually sign in
Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?

Screenname:
What Device are you using?
Which web browser do you play on?
Do you get an error message at all?

Thanks and have a Great Day!

EbanoLobo
Seasoned Novice
2 years ago
Hi There,
Your response -
Try restarting your device and potential your internet equipment - Did that before contacting you.
Clear your Web browser Cookies/Cache - Did that before contacting you.
Check if your device has updates, as well as your web browser - all updates are done daily so I have no updates to do.
Try using your browser Incognito Mode... This may require you to manually sign in - I'm not sure what Incognito mode is but I cant see where that would help.
Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox) - I only use Chrome.
Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games,
I have a top of the range gaming computer and it's only your game that caused the problem, but it seems to have settled down now so all is good. 🙂
One question for you, I regretfully updated the potions icon and the book one and now get to use less energy because they quickly switch to (forgot the name of the mode, but where they stop working until the timer gets back to zero.) I am finding that only have the four buttons instead of the 6 I dont get to play as long so things are taking longer to make. The other day the potion button stopped instantly so I only got one thing from it before it regroupled. That happened 3 times over a few hours, very frustrating.
Anyways, I like the game a lot and will continue to play it 🙂
Nikk