How can I save my progress in Farm Merge?

Sorry to say, but I have spent hundreds on this game, and sometimes (but not always) when I disconnect I lose all my accumulated energy and supplies.  I bought the 1000 supplies early this morning, between opening up new pink areas (for real money) and playing myself, I had well over 400 supplies left when I disconnected.  I also had 500 energy which when I came back in moments later had  reverted to something like 42/80.  These issues have been ongoing, and yesterday I didn't spend much because of it, however today it appeared to be saving, so I spent considerably more money.  I really would like a refund of the energy and the supplies,  or the cash I spent obtaining those.  Thanks for your attention to this matter.