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cjgjim's avatar
cjgjim
Newcomer
1 year ago
Solved

how to get gems back

Somehow 167 gems were deleted from my account. I had 338 and now it is 171  - WHY??  

My ID is cjgjim   email is [edit: email address removed] 

  • abbycattx's avatar
    abbycattx
    1 year ago

    @cjgjim 

    To ensure the privacy and security of your account and payment details, contact EA Help directly to initiate a case for the investigation of any issues related to your account.

    Here > I need help getting Pogo to work - Pogo

    Click on Chat With Us and follow the steps to open a case.

    Hope everything works out for you & Take Care

2 Replies

  • abbycattx's avatar
    abbycattx
    Hero+
    1 year ago

    @cjgjim 

    To ensure the privacy and security of your account and payment details, contact EA Help directly to initiate a case for the investigation of any issues related to your account.

    Here > I need help getting Pogo to work - Pogo

    Click on Chat With Us and follow the steps to open a case.

    Hope everything works out for you & Take Care

  • Bwl800bobUA's avatar
    Bwl800bobUA
    Rising Newcomer
    1 year ago

    why do I keep losing gems when I haven't purchased any challenges or specils

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