I cannot receive messages on pogo but I can send them

Hey @chapter1642,  

Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.  

If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information.  

If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.  

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.     
• Twitter - Select the message icon to get assistance     
• Facebook - You can select the 'send message' option on the accounts home page  

Thanks! 

I cannot send or receive messages as in the past to and from friends unless by chance they are playing. We don't all play at the same time, but would love to stay in touch. The new format is deplorable with the only option to unfriend. If there is another option, please enlighten me.