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cadlackjak's avatar
2 years ago
Solved

In World Class Solitaire the computer is NOT adding up scores correctly

World Class Solitaire is NOT adding up scores correctly!! i just flew from Montreal to Paris.It took 5 flights. I had two 🏈 scores of 2460 and one ⚽ score of 2690. My total score fiven me was 2680!!!! It has been doing this ffor weeks now. Mostly between Beijing and Montreal. I have had flights totaling 8000, 9000 and 10,000 PLUS and have NEVER been given proper credit for these scores!! I wrote about this once before, about 3-4 weeks ago and never got any response back. When I play, I use NO GRABS, so I can get perfect game bonuses but have NEVER received any!! What's the point of playing at a higher level of difficulty if there is NO reward for the risk??!! Please, fix this. Thank you for yur attention to this problem.

  • Hi @cadlackjak  

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    If you continue to run into issues Please Let us Know: 

     

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Cheers!   

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @cadlackjak  

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    If you continue to run into issues Please Let us Know: 

     

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Cheers!   

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