Forum Discussion

missylam_FS's avatar
5 years ago

info banner on the bottom of my games about cookies.

I can't play games tonight because of the info banner on the bottom of the screen when I try to click on manage my preference. it dosn't connect me to the cookiies page.

6 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    @missylam_FS  Are you trying to access the settings of your browser or on your Pogo account? Would you be able to share a screenshot?

    1. Share a screenshot
      1. PC
      2. Mac

    Thanks!

  • Here is a screen shot.  

    We use required (necessary) cookies and similar technologies to make our site work. We'd also like to set optional functional and advertising cookies and similar technologies to provide you with the best possible experience. For example, to show you content that you might be interested in. We use selected Third Party Partners to help us do this.

    You can enable optional cookies by clicking 'agree' and you can change your preferences at any time by visiting our Cookies Preferences page. For a list of EA's Third Party partners, more information and to change your preferences, click here.

    For more information about EA's data processing practices please see EA's Privacy and Cookie Policy. For “Do Not Sell My Personal Information” click here

    MANAGE YOUR PREFERENCES
     
    The manage your preferences button doesn't work and you cannot get this to leave.  I cannot play any games!
  • oliverpitt's avatar
    oliverpitt
    5 years ago

    Me too - My subscription just renewed and I cannot play any games due to the cookies banner. Same issue - click preferences and it takes me no where.  I'm ready to pack it in.  Haven't been able to play for almost a week.  C'mon Pogo - take care of this issue.  Can't play on my Macbook or Ipad.  So frustrating.  Playing on other free sites when I'm a paid up member.

  • im having the same problem. See my screenshot, attached.

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,908 PostsLatest Activity: 5 minutes ago