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abbycattx's avatar
2 days ago

Information for Windows 10 Users on Pogo: Understanding Recent Changes

Microsoft officially ended support for Windows 10 in October 2025 and has strongly recommended upgrading to Windows 11 for a more modern, secure, and efficient computing experience.

 Windows 10 support has ended on October 14, 2025 - Microsoft Support

Microsoft Statement:  What does end of support mean?

After October 14, 2025, computers running Windows 10 will still function, but Microsoft will no longer provide the following:  

  • Technical support of any issue
  • Software updates
  • Security updates or fixes

While you could continue to use a PC running Windows 10, without continued software and security updates, your PC will be at a greater risk for viruses and malware.

After this date, we recommend upgrading to a version of Windows that is still supported. A new device that can run Windows 11 makes for an easy transition and a great experience. 

What You Might Be Noticing — Now or Over Time

Visual Issues:

  • Black screens or blank game windows
  • Graphics rendering problems and display glitches
  • Endless loading or games stuck during startup

Performance Problems:

  • Game lag, stuttering, or slow response times
  • Frequent crashes or games closing unexpectedly
  • Memory allocation issues causing games to freeze

Audio and Input Issues:

  • Sound distortion, audio cutting out, or no sound
  • Unresponsive or delayed mouse clicks and keyboard inputs

Data and Security Risks:

  • Game progress may not save properly or load incorrectly
  • Increased vulnerability to security threats without OS updates

These compatibility issues may increase over time as browsers continue evolving and tightening security requirements.

A Note of Understanding

These changes are not decisions made by Pogo/EA, or any other website. This is a Microsoft's decision, impacting all software dependent on the Windows 10 operating system.

Technology transitions like this are never easy, but they do ensure everyone can continue enjoying secure, reliable gaming experiences.

Thank you for your understanding as we all navigate this industry-wide transition together.

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