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msvette1's avatar
msvette1
6 years ago
Solved

Jewel Academy freezes on level 393

Playing Jewel Academy, level 393, the jewels freeze up just as I am about to win....only seems to happen on this level. What's going on? [CM edit - Updated title to reflect the issue.]
  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey there, @msvette1.

    That's definitely no fun. Let's see if we can figure that out.

    Let's start with some troubleshooting. Please run our HTML5 troubleshooting to see if it improves gameplay for you, and let me know how it goes for you.

    Arrenai 🐱

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hey there, @msvette1.

That's definitely no fun. Let's see if we can figure that out.

Let's start with some troubleshooting. Please run our HTML5 troubleshooting to see if it improves gameplay for you, and let me know how it goes for you.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

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