Canasta

In the past couple of weeks I can't count the number of times that in the middle of a game, I am dropped from Pogo with "no internet." And then it tells me the problem is on their end. But, every time this happens, my rating significantly drops. Additionally, several games that I have won results in my rating being lowered, again. Worse of all, I just played a man whose rating was 1 point below mine (1052 to 1051.) We were tied until the last hand and I lost. Okay, I accept that. BUT, my rating dropped to 990 - a loss of 62 rating points. Never in all the years I've been playing, have I ever lost that much in one hand. Pogo needs to fix this, because something is clearly wrong.