jigsaw puzzle freezes
Any of the puzzles I try freeze after connecting 2-5 pieces, screen goes black and that's it. No need to send a screen print all you'd see is a black screen. I'm on Windows 11. All other games work v...
Forum Discussion
Hi, thanks for replying so quickly!! I have already tried everything but Incognito, just tried it and it worked until moved the 7th piece, then got the same thing, freezes, then black screen. I tried to refresh, but got a blue screen. Signed out, signed back in and went back to same puzzle I was playing, all I get is a blue screen.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Poondercat To confirm is the blue screen in your browser or for your entire PC? Would it be possible to get a video clip of this?
- video clip (Using Windows Game Bar, Using Screen to Gif)
Also looking over your Dxdiag, can you check for updates to your intel graphics drivers and check if your power options are set to Balanced or Performance over power saving.
