I am also having to same problems with Jigsaw TH. Since this is the only game I am having trouble with, I will take it as a technical problem with Pogo. I hope this is resolved soon as it is one of my favorite games. Thank you.
EA Staff (Retired)Hey there, @horstranr.
I'll be happy to take a look. If you're on PC or Mac, can you also share your Pogo Compatibility Tool information? It would help a ton.
Arrenai 🐱
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EA Staff (Retired)Hey there, @horstranr. I'm just checking in. Are you still having difficulty with Jigsaw Treasure Hunter HD?
While I can't give individualized troubleshooting for your PC setup without the Compatibility Tool information, let's try some generic troubleshooting to see if it improves. As recommended to the original poster, please also try the HTML5 troubleshooting, and let me know how it goes for you.
Arrenai 🐱
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