jigsaw treasure hunter keeps freezing

lisav41​ 

Thanks for clarifying! Here are some targeted fixes that have helped other players:

Lower Your Monitor’s Refresh Rate
Right-click your desktop → Display Settings → Advanced Display Settings
Set Refresh Rate to 60Hz
This helps stabilize gameplay for certain HTML5 games 

Disable GPU Hardware Acceleration
Go to Display Settings → Graphics Settings
Click Change default graphics settings
Turn off Hardware-accelerated GPU scheduling
This reduces crashes caused by graphics overload

Clear Browser Cache & Close Other Tabs
In Chrome: Settings → Privacy and Security → Clear browsing data
Close all other tabs and programs before launching Pogo
HTML5 games can be memory-intensive

Try a Different Browser
Pogo supports Chrome, Edge, and Firefox
If Chrome keeps freezing, test the game in Edge or Firefox

Disable Pop-Up Blockers
Pop-up blockers can interfere with game loading
Temporarily disable them while playing Jigsaw

Please also check for system updates on your device for the month of August 2025.

Sidenote: I am playing on a Microsoft device as well using Edge.