Hi folks,
I'm circling back to share we've released a fix for this on Dec 16th. Thanks for sticking with us while we worked on this.
- EA_Lanna
For two days now, my partner and I can't get into a game either one of us hosts, both private and public. When we "join" the wheels spin and spin forever. On a random try last night after it not working, it suddenly worked. But today the same problem is occurring. It is not something to tell us to troubleshoot. We can't. Your game isn't working properly. Similarly, in Dice City Roller, if I create a room/game, my partner cannot see my room/game to join. And vice versa. We can join other games and others can join our games, but we cannot join a game hoisted by either one of us.
"It is not something to tell us to troubleshoot."
Please try the troubleshooting steps for Jungle Gin, I have posted in this thread. I assure you it is working 100%. If it is not for you (or others), please follow the guide to report a problem.
"..... the wheels spin and spin forever. On a random try last night after it not working, it suddenly worked."
When a game works one day and not the next + you are seeing "spin forever" episodes - the cause is typically (80-90% of cases): Memory (RAM & Storage), Cache & Cookies corruption and/or your Network (internet speed/outdated router/modem).
"...Dice City Roller, if I create a room/game, my partner cannot see my room/game to join. And vice versa. We can join other games and others can join our games, but we cannot join a game hoisted by either one of us."
If you or your partner creates a table in Dice City, one of you needs to select the Friend Games tab to find the other.
Community ManagerCommunity Manager
EA Staff (Retired)
