Jungle Gin Issues - Need Info!

Hi Pogians, 

We've seen a few reports about some issues with Jungle Gin. It sounds like you're experiencing different things.

We'll do our best to get to the bottom of things for you. 🙂 So far we haven't been able to reproduce the issues, but more information would help get a better idea of what you're experiencing. Copy this list and fill it out the answers:

• Pogo username:
• Date (approximately) when you first encountered this error:
• Device Type:
• OS version:
• Browsers Tested:
• Current Browser Version Number:
• DxDiag File attached: (Yes/No)
• What Troubleshooting steps you've already completed:
• Any issues with other games:

 

Share your answers in the dedicated threads that match your issue. If there isn't one that fits what you're experiencing, please open a new thread and let us know what you're running into. 

• Jungle Gin – No Opponents Appearing / Cannot Join or Host Game
• Jungle Gin - Endless Loading / Spinning Wheel
• Jungle Gin - Cards Not Moving / Unresponsive

 

We'll update the thread as we know more, and we'll also share recommendations designed to help troubleshoot the issues. We'll pin these to the top of the threads using the 'Mark as Solution' option to help you find them more easily. (PSST! We don't consider these issues resolved. The 'Mark as Solution' option helps us pin posts so they don't get lost as new comments come in.) 

Thanks everyone,

- EA_Lanna