Lost Gems
I have lost well over 100 gems. They just went away. How can I get them back?
Forum Discussion
EA_Rtas
Community Manager
Community ManagerHey there KalolaAneka
Sorry to hear you've had this issue.
Can you clarify a little bit what happened?
Did you lose these gems while you were playing a game or did they just disappear from your account?
Could you let us know whether you are playing on PC or Mobile, if on PC can you let us know what browser you are using as well as what version it is currently on?
If on mobile can you let us know whether you are on android or iOS?
Lastly could you provide us with your Pogo username so we can look into this further for you?