Hi Arrenai,
I played the game this morning, and either it was fixed or something else was wrong. The game is now working and I have continued playing up to and through level 45. So far, no other issues.
Thank-You!
EA Staff (Retired)Hey there, @keyslite.
To help us track this down, could you please share some information about your computer? Could you please cut / paste (or screenshot) your full results from the Pogo Compatibility Tool? As well, could you let me know how much system RAM you have on your PC/Mac?
Another thing that can help is if you can get a screenshot of game screen when it doesn't work appropriately.
Here's the information on how to take a screenshot regardless of your PC's operating system:
Screenshots can help us see what you're seeing. I look forward to hearing from you.
Arrenai 🐱
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Hi Arrenai,
I played the game this morning, and either it was fixed or something else was wrong. The game is now working and I have continued playing up to and through level 45. So far, no other issues.
Thank-You!
EA Staff (Retired)Awesome news, @keyslite. Thanks for the update. 🙂
Arrenai 🐱
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Here we go again - starting to really Hate POGO ... reached level 65 now in Mahjong Sanctuary and having the same problem as at level 50. I match the "clippers" and it does not remove the vines and therefore can not remove the tiles.
EA Staff (Retired)Hey there, @keyslite.
Let's see if we can figure this out. Would you be able to share the information I requested earlier in the thread when the previous level was causing the issue? I'll be happy to take a look.
Arrenai 🐱
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I did not receive my level 3 rewards of 50 feather coins nor did I receive my level 4 rewards of 100 feather coins in Mahjong Sanctuary
yes, I remember having that problem. I don't know how it was fixed. However, now that I've reached level 450, the game just keeps playing that level and when I win it, nothing happens, it just plays that level again. ANNOYING!
450 is the highest you can go in the savannah biome, you need to click on the map in the lower left part of the screen and move on to the Arctic biome.
