Mahjong Sanctuary Issues with forced play and missing rewards
Mahjong Solitaire missing rewards at 50th and 75th level, additional early levels forced booster use, want those replaced
Mahjong Sanctuary forced new player during early game kevels to use boosters that were not even needed. A pop up said the booster use was free to use (basically used to show how they work). The game used them but never replaced them. Wasted boosters that are costly to replace.
You all keep lying to me. You have been saying that you will fix my game for over a week and you have not!
178003922 case no.
Mahjong Sanctuary forced new player to use boosters that were not even needed. A pop up said the booster use was free to use (basically used to show how they work). The game used them but never replaced them. Wasted boosters that are costly to replace.
Also the game is supposed to award players every 25 levels..25th was rewarded but no rewards at 50,51, 52. No rewards again at level 75.
You all keep lying to me. You have been saying that you will fix my game for over a week and you have not
178003922 case no.
Hello @4r4b14n_J4sm1n3
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