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cbeck27604gh's avatar
cbeck27604gh
6 years ago
Solved

Mahjong Sanctuary Level 431 shows 999 matches and won't let you select any

I've been trying to play level 431 of Mahjong Sanctuary since Thursday.....every time the level loads it displays "999" matches available and won't let you select any tiles.
  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey everyone! 

    The Pogo team stated this issue should now be resolved. Can you give level 431 a try again and let me know how it goes for you?

    Arrenai 🐱

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GTYRELOPcz's avatar
GTYRELOPcz
6 years ago

I am having the same problem with Level 431. I am using Firefox, Windows 10 and I have cleared cache, cookies, etc. to no avail. I have also attempted to play from the old site and on Chrome. It doesn't make any difference. I got it to load once from the new site by choosing games, mahjong, then mahjong sanctuary. When I failed to solve the puzzle and retry, it locks up with 999 showing in the moves. In fact, I have had it show 999 in the moves when it first opens the puzzle and then "blipped" to real number for the moves available. Two of us play this game in our house, and my partner got through 431 quite awhile back but  has run into levels in the Artic Biome that lock up in the same way - mostly when there were vines to cut. Something is going on with Sanctuary that has happened fairly recently for this to be locking up and we have found no way to consistently find a work around...and we shouldn't have to. Is there anyone looking into this? Thanks

theOorphan45's avatar
theOorphan45
6 years ago

I am having this very same issue on level 431....it is becoming quite frustrating- I have closed out my computer and restarted Pogo, then the game, and sometimes I get to play it one time and when I do not win and try to restart it, it is that same old 999 business and nothing works.  I use Chromium to play and all the other games I play are working fine...there is a problem with Mahong Sanctuary that needs to be fixed!

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