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Lorijr32's avatar
Lorijr32
Newcomer
23 days ago

Mahjong Sanctuary

Mahjong Sanctuary won't load. I haven't been able to get it to load for almost 3 weeks now. Kinda had hard to complete Bingo card and now new challenges when you can't play the game. 

2 Replies

  • 29tr45's avatar
    29tr45
    Seasoned Newcomer
    23 days ago

    Mahjong sanctuary won't load.   it goes to 100% and just sits ther.  Get your problems fixed.  ther is always a problem with games.  Sorry I renewed my subscrption

  • Lorijr32​ 29tr45​ 

    Hello, I double checked the game before replying to you and I was able to load it and play using Microsoft Edge on an HP computer.

     

    Pogo is a browser-based gaming platform, allowing us to access and play games directly without downloads or installations. Given its reliance on graphics and memory-intensive gameplay, it is imperative for us to:

    ✅ Ensure optimal system performance by keeping Browsers, Devices and Graphics Drivers up to date.

    ✅ Clearing cookies and cache from both your device & router can significantly improve performance and enhances security for your devices. Also please close any other websites or tabs while gaming - the more you have open, the more memory will be used.

    Please view these troubleshooting steps > Pogo Troubleshooting Guide | EA Forums - 10424297

    If you need help with the troubleshooting steps, please let us know the device and browser you are using, and we can help walk you through the steps.

    😊Give these steps a try and please feel free to reach out again and let us know how it goes!

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