Mahjong Sancutary level 12

Level 12 Mahjong Sanctuary seems to be stuck. The bird comes on to let you know about the detective spy glass you click on it start to play and the bird comes back to say same thing. It is like it freezes from there. I have cleaned out all my cache and did everything that was suggested so far but still isn't letting me play that level or move on. If anyone has any suggestions it would be appreciated as I really like playing this game.