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swanton63TS's avatar
swanton63TS
Rising Traveler
2 months ago

Matching moments - Can't make a Move

i get into the game and everything is locked up.  won't let me play (CM: Edited to update thread title)  
technical issues
ipsycho5's avatar
ipsycho5
Rising Novice
1 month ago

I am using an IPAD. I get a black screen or screen goes through and then it will freeze before finishing game.  It’s Safari or Chrome. It’s on the iMac and iPad. No error but screen goes black. Then words and numbers come up.  It will lose all of the pictures and animations and offer a useless black screen. I tried closing iPad or computer. I tried cleaning browsers. I tried chrome.  After safari. . 

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
1 month ago
ipsycho5 wrote:

Then words and numbers come up.

Words and numbers? Would you be able to take a picture of that and share it? 

ipsycho5 wrote:

I tried closing iPad or computer. I tried cleaning browsers. I tried chrome.  After safari. . 

Appreciate you already trying a few quick steps. That's good to know ipsycho5​! 

- EA_Lanna

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