memory moments

I can't seem to get into the final aspect of memory moments. The first part loads, then the next step responds, but the last part where the game should come only indicates thatit is loading only their is no movement in the loading space. This game worked perfectly before the games ran out and new ones were to be added. So I am assuming that the glitch is in the last aspect of the game. I love this game and I am frustrated that I can not continue playing.