Forum Discussion

Seasoned Newcomer

1 day ago

Merge academy - Mini Game not Responding

The game is not loading the room. It automatically is loading a bonus room. The. You try and click play and it wont respond. I have closed out the app restarted, still the same.

bug

EA_Lanna

Community Manager

23 hours ago

Hi folks,

Thanks for reaching out to flag this. Could you share a bit more information to help us get a clearer picture of what's happening in the game for you?

I've shared a list of info that may help shed more light on things. Please copy this list into your reply and fill in each bullet point, including the OS version and a DXDIAG file.

Pogo username:
Date (approximately) when you first encountered this error:
Device Type:
OS version:
Browsers Tested:
Current Browser Version Number:
Screenshot:
DxDiag File attached: (Yes/No)
What Troubleshooting steps you've already completed:
Any issues with other games:

- EA_Lanna

eyesnfocus

Rising Newcomer

22 hours ago

On my iPad and phone I Click on merge academy page flashes then page with loading bar loads then goes straight to treasure trove page where it’s stuck I can’t click on play

I’ve cleared my cashes deleted everything from safari completely updated IPad OS 26.4

closed everything then hard reboot still not working I checked the cookie settings

ive never been able to load the new poker town either from iPad it’ stays stuck at 26% loading