Merge academy - Mini Game not Responding
The game is not loading the room. It automatically is loading a bonus room. The. You try and click play and it wont respond. I have closed out the app restarted, still the same.
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi folks,
Thanks for reaching out to flag this. Could you share a bit more information to help us get a clearer picture of what's happening in the game for you?
I've shared a list of info that may help shed more light on things. Please copy this list into your reply and fill in each bullet point, including the OS version and a DXDIAG file.
- Pogo username:
- Date (approximately) when you first encountered this error:
- Device Type:
- OS version:
- Browsers Tested:
- Current Browser Version Number:
- Screenshot:
- DxDiag File attached: (Yes/No)
- What Troubleshooting steps you've already completed:
- Any issues with other games:
- EA_Lanna
Pogo username: Patbo21P
Date (approximately) when you first encountered this error: 30th March, after 10am BST (worked fine before daily maintenance when I assume the new game was added in)
Device Type: Android
OS version: 16
Browsers Tested: Chrome
Current Browser Version Number: 146.0.7680.164
Screenshot: stops at intro to the sticker game. Play button is unresponsive and cannot close the page, so unable to play the main game or mini game.
DxDiag File attached: (Yes/No) No
What Troubleshooting steps you've already completed: cleared cache and browsing history, restarted device.
Any issues with other games: No.
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